How SRE teams can turn dusty, forgotten incident reports into a living, searchable system of record that predicts and prevents the next outage.
How blameless postmortems, premortems, and structured observability practices form a “cardboard tower” of incident stories that lets SRE teams see reliability patterns above the noise.
How a simple wall of paper can transform your incident response, turning near misses into powerful signals and making outages quieter, shorter, and less surprising.
What a cozy train‑station café can teach us about post‑incident reviews, psychological safety, and low‑code automation for modern incident response.
Explore how ‘index card’ thinking, visual observability, and modern reliability tools—from Monte Carlo to multi‑agent incident bots—can reveal and prevent slow-motion failures before they become disasters.
How digital incident command boards and strong SRE practices turn scattered Slack messages and analog whiteboards into reliable, reusable outage stories your team can actually learn from.
A story-inspired deep dive into how to transform outages into lasting reliability improvements using structured postmortems, strong observability, chaos engineering, and a culture of continuous learning.
How to build a near-miss reporting culture, borrow practices from aviation, and use structured tools and analysis to prevent outages before they form into full-blown storms.
How to document incidents like storyboards: turning messy outages into clear, defensible narratives that serve engineering, legal, and communications teams after a cyber event.
How a low-tech, pencil-and-paper ‘trainset’ can help teams model complex systems, rehearse incidents, and improve reliability before outages hit real users.