How to design incident handoffs like a relay race so teams can pass “risk batons” between shifts without losing context, momentum, or trust.
How a wall, some string, and a stack of paper logs can reveal the hidden dependencies in your systems—and help your team respond to incidents faster and smarter.
How to design a low‑stakes, analog “failure desk” that lets teams safely simulate outages, explore sociotechnical failure, and practice resilience before anything breaks in production.
How low‑tech tabletop “analog incidents” help teams rehearse outages and security events like stage plays—building technical skill, empathy, and resilience before real crises hit.
How a low‑tech, walk‑up “reliability street market” can turn SRE postmortems and outage stories into a visible, shared learning ritual for your entire organization.
How hand‑drawn “reliability street maps” turn abstract system risk into a shared, visual language that guides better technical and business decisions.
Explore the "Clockwork Corridor" metaphor for modern incident management—how historical reliability, SLOs, real‑time data, and tightly integrated tools help you walk a hallway of near‑misses and prevent them from becoming tomorrow’s headlines.
How a simple ‘paper incident story’ drawer can become a powerful ritual for catching near misses, reducing toil, and continuously improving your incident management practice before risk spills over into real outages.
How train-station thinking, paper timetables, and graph-based risk analysis can transform your incident preparedness and help you survive your next outage rush hour.
How a simple hand‑drawn “risk tidechart” can transform scattered incident signals into a shared, visual story of rising risk—before it crashes into your next outage.