How railway signalling, predictive maintenance, and AI‑driven automation can inspire a resilient, “paper NOC” approach to achieving 99.99% uptime for modern APIs and SDKs.
How a rolling, analog “paper command center” can stand in for a war room—bringing incident context to your team, calming the chaos, and pairing beautifully with modern digital tools like xMatters.
How simple, hand‑built paper “incident lighthouses” can guide teams through chaotic outages, reduce cognitive load, and turn messy incidents into clear, shared stories that improve long‑term reliability.
How a simple paper notebook and a 15-minute daily playback ritual can transform your incident culture, improve learning, and make teams calmer and more prepared for future outages.
Explore the idea of an “Analog Incident Train Museum,” where past outages become walkable paper exhibits that improve situational awareness, support better coordination, and transform incident response from firefighting into a culture of learning.
How to use ITIL-style tickets, tiny timeboxes, and radio-drill habits to build a culture of calm, reliable incident response—before the real emergencies hit.
How a low-tech, paper-and-pencil “puppet theater” can reveal hidden failure paths, sharpen incident response, and turn reliability work into something teams actually look forward to doing.
How low-cost tabletop exercises—your ‘index card train set’—can dramatically improve outage response, reliability, and team confidence without heavyweight processes.
How a simple paper wall, modeled like a train schedule, can transform outage data into a shared, walkable reliability dashboard that drives better conversations, faster fixes, and long-term improvements.
How to turn a single wall, whiteboard, or conference room into an ‘analog studio apartment’ that encodes your incident strategy, service architecture, and reliability workflows—all on paper.