How an “analog coat check” for worries, tasks, and context can reduce cognitive load, increase psychological safety, and help incident teams stay sharp under on‑call pressure.
How simple analog rituals, physical maps, and written situation notes can help teams think clearer, de‑risk complex incidents, and walk into the war room already aligned.
How to turn the quiet, anxious gaps between incidents into a designed ‘waiting room’ for slow, steady reliability work—where empathy, reflection, and small habits prepare teams for the next on‑call storm.
How to design a giant, wall‑sized paper map of your entire production landscape—borrowing ideas from incident command systems—to improve shared understanding, resilience, and incident response.
How to transform your office walls into an analog “outage museum” that teaches reliability, preserves institutional memory, and complements modern AI Reliability Engineering practices.
What SREs and community leaders can learn from gardens, vines, and sheds: how to surface small failures early, tame noisy alerts, and grow resilient communities and systems with creative metaphors.
How a fictional ‘Analog Incident Streetcar Switchboard’ outage helps us understand split‑brain, cascading failures, and why tabletop exercises and better quorum design matter for real distributed systems.
How paper tracks and wooden blocks can simulate real outage scenarios, reveal hidden weaknesses in incident response, and help teams harden their outage playbooks through hands‑on practice.
How an old‑school, paper‑first ‘incident trainyard coffee cart’ can sharpen your Site Reliability Engineering practice, improve incident response, and surface failure modes before real outages hit.
How to systematically recover, digitize, and operationalize hidden outage insights from notes, conversations, and chat logs to build a modern reliability knowledge base.