How to use a physical, paper-based “trainyard” system to triage on‑call incidents, manage cognitive load, and make competing priorities visible and manageable under pressure.
How lessons from railway safety, formal methods, and AI‑powered routing can turn your incident process into a switching station that prevents small outages from colliding into major incidents.
How to turn reliability risks into visible, shared knowledge by building an “analog incident story lighthouse garden” around your most dangerous features—so teams can act before users feel the pain.
How to build a structured, human-centered incident practice around a “physical timeline drawer” — capturing every outage, even when logs fail you, and turning each one into lasting reliability improvements.
How a simple rotating paper “lighthouse” on your desk can surface quiet system warnings, reduce alert fatigue, and help high‑velocity engineering teams catch weak signals before they break production.
How a low‑tech, stacked-paper “incident aquarium” can teach multi-layered outage analysis, reduce downtime, and turn abstract reliability concepts into a shared, inspectable skyline of stories.
How to turn software outages into uncanny, memorable “specimens” in a metaphorical glass-walled incident aquarium—using analog horror aesthetics, ICS-inspired structure, and a mix of intuition and telemetry to build a culture of continuous learning.
How to design a near-miss reporting and incident management platform that turns close calls into early-warning signals, supported by hybrid tabletop exercises that test real readiness before real disasters.
How to use tracing, context propagation, and dependency-aware diagrams to build a mental (and visual) ‘orbital model’ of incident spread in distributed systems—and design smaller blast radii before outages happen.
How a simple rotating paper “harbor” on your desk can transform incident reviews from dry technical reports into living stories that improve reliability, resilience, and team culture.