How AI-powered incident platforms, near-miss reporting, and team-specific dashboards can work together like a desk-sized weather station—forecasting reliability trouble long before it becomes a full-blown outage.
How analogical thinking, tidepools, and blameless postmortems help SREs see tiny failures as early waves of future outages—before they crash into production.
How to turn messy outages into a wall of slow-motion story clocks—using visual timelines, blameless narratives, and a “timeline garden” to improve incident response and team learning.
How organizations can turn scattered outage stories into a shared, visual “quilt” that reveals patterns, prevents harm, and guides long‑term reliability investments.
How a pocket-size, foldable story card atlas can turn chaotic, reactive incident response into a navigable, repeatable journey for modern SRE teams.
How stacking paper-based ‘elevation layers’ of incidents—technical, human, organizational, and environmental—can reveal hidden reliability fault lines that digital tools and black‑box models often bury.
How a metaphorical kitchen, a wall of analog recipes, and intentional rituals can transform incident management and reliability work into something more resilient, human, and meaningful.
How to use tactile, paper‑based tabletop exercises as a ‘wind‑up garden’ for incident response—turning abstract reliability theory into something you can literally feel and practice together.
An exploration of how engineers really navigate outages—through visuals, alerts, culture, and human decision-making—and how smarter incident design can build more resilient systems and teams.
How a simple paper wall can transform chaos engineering from isolated experiments into a shared, tactile ritual that builds real reliability culture and long-term resilience.