How to use story-driven, analog mapping to reveal how small routing and infrastructure decisions become large-scale outages—and how to build a practical reliability practice without waiting for the next crisis.
How to design a low‑tech, paper‑based “control room” that combines hardware reliability thinking with modern automation to prevent software incidents before they become outages.
How analog circuit thinking, human factors, and hand‑drawn “flight paths” can transform your incident escalation system from a brittle flowchart into a living atlas teams actually use under pressure.
How to treat incidents as ‘microclimates of risk,’ build an organizational weather cabinet of signals, and move from reactive incident response to proactive risk forecasting.
Using a “coral reef” of paper incident stories to reveal how failures coexist, interact, and evolve—and how visual, analog tools change the way teams learn from incidents.
How treating small incidents and near-misses like seismograph readings—rather than noise—can transform your organization’s reliability and prevent the next major outage.
How an analog, visual “Lighthouse Map” can turn chaotic production incidents into a disciplined, repeatable learning practice that protects both reliability and people.
How to use an “analog storyboard wall” to design dynamic, SRE-style incident response workflows that adapt over time, leverage automation, and turn outages into a competitive advantage.
How consistent incident response, “periscope” monitoring, and paper‑trail analysis turn invisible reliability debt into visible, fixable risk across your organization.
How physical alerts, agentic AI, and smarter signal design can turn incident response from reactive firefighting into a tactile, proactive practice—like tending a living garden of signals instead of drowning in alert noise.